| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
VP of Contact Center Technology |
New American Funding |
|
Aug 2020–Present |
10 mos |
| 2 |
Director of Customer Success |
CX Advocates |
|
Oct 2019–Present |
1 yr 8 mos |
| 3 |
AVP, Telecom Systems |
AmeriHome Mortgage Company, LLC |
Irvine, California |
Aug 2017–Jul 2020 |
3 yrs |
| 4 |
Senior Contact Center Consultant |
Self-Employed |
Orange County, California Area |
Sep 2016–Jul 2017 |
11 mos |
| 5 |
Director of Services |
AvantPoint LLC |
Orange County, California Area |
Sep 2014–Aug 2016 |
2 yrs |
| 6 |
Interactive Intelligence Practice Lead |
Integrated Access Solutions |
Irvine, CA |
May 2013–Aug 2014 |
1 yr 4 mos |
| 7 |
Project Manager |
Adapt Telephony Services, LLC |
|
Aug 2011–May 2013 |
1 yr 10 mos |
| 8 |
Senior Training Consultant |
Interactive Intelligence, Inc |
|
Jul 2008–Jul 2011 |
3 yrs 1 mo |
| 9 |
Field Engineer |
Interactive Intelligence, Inc |
|
Jan 2007–Jul 2008 |
1 yr 7 mos |
| 10 |
Field Support Manager |
Logiclink |
|
Sep 2005–Dec 2006 |
1 yr 4 mos |
| 11 |
Technical Recruiter |
Volt |
|
Jul 2004–Aug 2005 |
1 yr 2 mos |
| 12 |
Desktop Support / Product Support Engineer |
Norcent Technology Inc |
|
Dec 2002–Jun 2004 |
1 yr 7 mos |
| 13 |
Technical Support Engineer |
GUS Networks |
|
Dec 2002–Mar 2003 |
4 mos |
| 14 |
Network Engineer |
C2C Telecom |
|
Nov 2000–Nov 2002 |
2 yrs 1 mo |
| 15 |
System Administrator |
PacLink.NET |
|
Sep 1998–Oct 2000 |
2 yrs 2 mos |
| 16 |
Chief Technical Officer |
American National Bank of Texas |
Dallas, TX |
Jun 2018–Present |
3 yrs |
| 17 |
Independent Consultant - Fractional CTO |
Hostelworld Group |
Leopardstown, Ireland |
Jul 2018–Present |
2 yrs 11 mos |
| 18 |
Advisor |
ZenBusiness Inc. |
Austin, Texas Area |
2017–Present |
4 yrs |
| 19 |
Board of Directors |
Apogee Telecommunications |
|
2001–Present |
20 yrs |
| 20 |
VP of Engineering Asia Pacific |
HomeAway.com |
Sydney, Australia |
2015–2017 |
2 yrs |
| 21 |
VP of Engineering |
Homeaway |
|
2005–2017 |
12 yrs |
| 22 |
Director of Engineering |
Salion Inc. |
|
2001–2005 |
4 yrs |
| 23 |
Board of Directors |
Austin Academy |
|
2002–2003 |
1 yr |
| 24 |
Engineering Manager |
ExciteAtHome |
|
1998–2001 |
3 yrs |
| 25 |
Lead Engineer - Internal Applications |
Crop Growers Software |
|
1996–1998 |
2 yrs |