| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
Manager, Learning & Development - Direct Lending |
PHH Mortgage |
Remote |
Aug 2020–Present |
10 mos |
| 2 |
Instructional Designer, Direct Lending |
PHH Mortgage |
Telecommuter |
May 2020–Aug 2020 |
4 mos |
| 3 |
Sales Specialist (LO) |
Wells Fargo |
Sioux Falls, South Dakota |
Aug 2019–May 2020 |
10 mos |
| 4 |
Supervisor, Office of the Consumer Ombudsman | PHH Mortgage successor by merger Ocwen Loan Servicing |
Ocwen Financial Corporation - US |
Waterloo, IA |
Jun 2014–Jul 2019 |
5 yrs 2 mos |
| 5 |
Supervisor, Home Retention Department (formerly SPOC) |
Ocwen Financial Corporation - US |
Waterloo, IA |
Feb 2013–Jun 2014 |
1 yr 5 mos |
| 6 |
Supervisor, Single Point of Contact (SPOC) |
GMAC Mortgage, LLC |
Waterloo, IA |
Sep 2011–Feb 2013 |
1 yr 6 mos |
| 7 |
Supervisor, Customer Care Center |
GMAC Mortgage, LLC |
Waterloo, IA |
Oct 2009–Sep 2011 |
2 yrs |
| 8 |
Team Lead, Customer Care Center |
GMAC Mortgage, LLC |
Waterloo, IA |
Sep 2009–Oct 2009 |
2 mos |
| 9 |
Bankrutpcy Representative, Customer Care Center |
GMAC Mortgage, LLC |
Waterloo, IA |
Jun 2009–Sep 2009 |
4 mos |
| 10 |
Quality Assurance Analyst, Customer Care Center |
GMAC Mortgage, LLC |
Waterloo, IA |
Jun 2008–Jun 2009 |
1 yr 1 mo |
| 11 |
Customer Service Representative, Customer Care Center |
GMAC Mortgage, LLC |
Waterloo, IA |
Aug 2007–Jun 2009 |
1 yr 11 mos |